This Privacy Policy explains how Blunox, Inc. ("Blunox", "we", "us") collects, uses, and protects information when you use our websites and products, including the Mira and Pulse platforms. We designed our products so that your data stays in your cloud — and we hold ourselves to the same standard with the limited information we do process.
We collect information in three ways:
We use information to provide and secure the service, authenticate users, respond to requests, send service and (where permitted) marketing communications, meet legal obligations, and improve our products. We do not sell personal information.
Blunox executes transformations and replication via pushdown inside your connected platforms (e.g. BigQuery, Databricks, Redshift). Your business data remains in your cloud; Blunox processes pipeline metadata and the credentials required to orchestrate execution.
We share information only with subprocessors that help us operate the service (such as cloud hosting and analytics providers), bound by contractual confidentiality and security obligations, or when required by law. A current list of subprocessors is available on request.
We maintain security controls (SOC 2 Type II audit underway), encrypt data in transit and at rest, enforce role-based access and least privilege, and log administrative actions. No method of transmission is perfectly secure, but we work continuously to protect your information.
We retain account and configuration data for as long as your account is active, and audit logs for up to seven years where required. You may request deletion of your personal information subject to legal retention obligations.
Depending on your location, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.
Where information is transferred across borders, we rely on appropriate safeguards such as standard contractual clauses. Enterprise customers may select regional deployment (US / EU / AU) for data residency.
We may update this policy from time to time. Material changes will be posted here with an updated date, and where appropriate we will notify you directly.
Questions about this policy or your data can be sent to privacy@blunox.com, or by mail to Blunox, Inc., Privacy Office. For a tailored review, book a demo and ask for our security team.